Returns & Exchanges
At SugarCane Jeans, we want you to love your denim. If your fit isn't perfect, you can return or exchange any unworn items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
2
Prepare the Package
Place your jeans in the original packaging with all tags attached, ensuring the items are in their original, unwashed condition.
3
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the return, we will process your refund or ship your exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing